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Help Center temporarily unavailable
We are currently in the midst of migrating our ticketing system to a new platform. Please note that no support cases should be registrated through our Help Center portal until we've completed the migration. Questions or help requests should be sent via email to

We will update you as soon as the new portal is up and running again. Thank you for your patience.
2 min read
Improved cancellation flow
Our highlighted Showroom update of this sprint features improvments to the orderflow.

Moving forward, cancelled products will be handled and displayed on the checkout failure page.

You can also find details about cancelled products in the order summary.

Read move about the improvements here.
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New setting for allocating from multiple warehouses
We've now added a new Store setting (under SYSTEM > STORES) for allocating stock from multiple warehouses.

This setting will make it a lot easier to pull products from different warehouses in the same order.

The setting is called 'Direct to Shipment creates one shipment per warehouse' and only works if 'Direct to Shipment' is set to 'Yes'.
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Want the full product update list for Centra or Centra Showroom? 
All product updates are available for testing before being deployed to your live environment on June 28th. We value your feedback, so if you have a moment, please test them and let us know if you encounter any issues. Follow the links below.
Have questions? Contact our Customer Success team.
Office hours: Monday - Friday 8:00 - 18:00 
EMEA Northwest: +46 8 720 33 33
EMEA Southeast: +48 71 716 68 54
North and South America: +1 212 920 5294
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